Lost phone: what to do What to do, in order: locate it and use lost mode, block the SIM, close banking and email, restore two-factor, file a report and recover on a new device. [ ] Call the phone and message it Sometimes it is with the person at the next table or in a taxi. Start here; it takes a minute. [ ] Locate it through the find-my-device service From a computer or someone else's phone. The service shows the location and lets you play a sound and lock the device. [ ] Turn on lost mode with a contact on screen The device locks and whoever finds it sees where to call. This works more often than people expect. [ ] Block the SIM with your operator While the SIM is active, someone else receives your SMS codes and can call at your expense. This is the first security step. [ ] Close access to banking apps Through another device, online banking or the hotline. Tell the bank the phone is lost. [ ] Change your email password first Email is the key to every other account. After changing it, end all active sessions. [ ] End sessions in messengers and social apps Every service has a device list. Remove the lost one and check for unfamiliar entries. [ ] Restore two-factor authentication Backup codes, a second device or a support request. This is the slowest part; start it immediately. [ ] Tell work if the phone held work access Email, chats, VPN, two-factor. The sooner you say, the sooner access is revoked — this is about security, not blame. [ ] File a police report with the IMEI Needed for insurance, sometimes for the operator, and in case the device is used for something illegal. [ ] Check your insurance and what it covers Sometimes the phone is covered by a card, bank or separate policy. Claim windows are usually short. [ ] Wipe the device remotely if recovery is unlikely After a wipe the location usually stops updating, so this is a last resort rather than a first step. [ ] Restore your data from a backup Check the backup is recent and restore it to the new device. You will also see what it was missing. [ ] Get a replacement SIM with the same number The number is tied to dozens of services, so keeping it matters more than speed. Ask the operator about the process and documents. [ ] Check accounts for suspicious activity Logins, transfers, sent messages, changed recovery settings. Especially in email and banking. [ ] Set up protection for next time Find-my-device on, backups running, backup codes stored separately, IMEI and a photo of the box saved. Checklist from Unload: https://unloads.me/c/lost-phone